Participants will receive a full refund when the program is cancelled due to lack of participants, facilities, qualified instructors, or if the program has not officially begun.

No refunds will be given once the program has started.

All refunds will be issued in the form of a check. The issuance of a refund check will take up to 10 working days and will be mailed to the participant or guardian.

Unless you have negotiated other arrangements with management, the purchase of ice time is only considered final when the ice rental agreement is signed and rental fee is paid in full or a deposit has been received. We cannot “hold” ice time. It is available on a “first come, first served basis.” Payments may be made by check or credit card. For purchases of large blocks of ice or ongoing contracts, accounts may be opened by contacting Park District management.

When you purchase an hour of ice time from the Grand Forks Park District, it is not on the market for others to purchase. If you choose not to use or cancel the ice time, we WILL NOT take it back, refund or credit you for it.  In most cases we probably could have sold it to other users several times over.  The Park District will not be penalized for you or your organization choosing to not use the ice time that you have reserved. We will, with 14 day notice, attempt to resell the ice time for you, but if it does not resell you will be charged the full hourly rate.

When you sign an ice rental contract you become responsible for the cost of that ice. Failure to appear or cancellation shall result in forfeiture of any deposit or payments and the Grand Forks Park District also reserves the right to demand and receive full compensation for the unused reserved time.